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Please reload the page or try again later...","checkout.car.heading":"You have car rentals on your trip","checkout.car.text":"Please note that the most renters will charge you fees if you use a credit card with the mention « debit » on it for the deposit. To avoid any problem, please use a credit card without any mention or with « credit » mention.","checkout.cardNumber":"Card number","checkout.check":"Please check if your trip is OK for you","checkout.choosePayment":"Please choose a payment option","checkout.confirm":"Confirm your booking","checkout.confirmBooking":"Confirm your booking","checkout.confirmation":"Confirmation","checkout.confirmation.text":"Your booking is being processed.\n\nAs per our T&C, it will only be fully confirmed when expected payment has been received.\n\nYou can find the details and invoices of your trip in your personal space in « My bookings » section. ","checkout.confirmation.title":"Thank you!","checkout.cvc":"CVC","checkout.dueOnX":"due on {date}","checkout.dueToday":"due today","checkout.enterTransferDetails":"Please enter transfer details","checkout.expiration":"Expiration","checkout.fillOutRequired":"Please fill out all required fields","checkout.flightTransferInfo":"We need your flight number to plan your transfer.","checkout.flights.heading":"You have flights on your trip","checkout.flights.text":"Please fill the information about the travelers with exactitude to avoid issues with the flights booking.","checkout.inconsistencyWarningNotification":"Your trip has inconsistencies","checkout.information":"Information","checkout.information.activities.form.expirationDate":"Expiration date","checkout.information.activities.form.passportNumber":"Passport number","checkout.information.activities.subTitle":"Some documents are requested by our partners to book services. If you don’t have these documents yet please remove these items from your trip: {trip_item_title} by clicking {link}. In case of error the booking cannot be guaranteed and additional fees may be charged","checkout.information.activities.title":"Documents information","checkout.information.carRental.subTitle":"Please select the main driver for each rental. This person must present a valid driving licence, proof of identity and a credit card in their name to obtain the vehicle.","checkout.information.carRental.title":"Car rental information","checkout.information.carRental.underage":"This person is underage","checkout.information.carRental.warning":"The driver is younger than 25 years old. Please note that there may be","checkout.information.carRental.warning.extra.fees":"extra fees","checkout.information.comment.placeholder":"Type your message here","checkout.information.comment.title":"Do you have any precision you want to add?","checkout.information.customerInformation.or":"Or {link}","checkout.information.flight.input.arrivalIataCode":"Arrival airport IATA Code (Ex: CDG)","checkout.information.flight.input.departureIataCode":"Departure airport IATA Code (Ex: CDG)","checkout.information.flight.input.flightNumber":"Flight number (Ex: AF876)","checkout.information.flight.input.placeholderFlightDepartureDate":"Flight departure date","checkout.information.flight.subTitle":"We need your flight number to get all the information of your flight in order to plan your transfer","checkout.information.flight.title":"Flights information for your transfers","checkout.information.footer.certifyAccuracyInfo":"I certify the accuracy of the information provided by the travellers (surname, first name, date of birth, identity document). 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If you do not know where to find it, please contact your administration department. Please check that this number is correct, as a mistake could lead to invoicing issues.","checkout.information.tripId.title":"Please provide your trip ID","checkout.insurance":"Insurances","checkout.insuranceComparison":"See the insurance comparison","checkout.insurance_terms":"insurance general conditions","checkout.insurancesNote":"**Note:** The price for the insurance packages is a percentage of the total cost of the trip before insurance and will be adjusted automatically in the case of additional checkouts for this trip.","checkout.insurancesNote.multiCheckout":"**Note:** There is only one option available as you already chose your insurance during the first checkout.\nThe price for the insurance packages is a percentage of the total cost of the trip before insurance and will be adjusted automatically in the case of additional checkouts for this trip.","checkout.insurancesTitle":"Do you want to subscribe an insurance?","checkout.numberOfAdults":"{numberOfAdults, number} {numberOfAdults, plural, one {adult} other {adults}}","checkout.numberOfChildren":"{numberOfChildren, number} {numberOfChildren, plural, one {child} other {children}}","checkout.numberOfRooms":"{numberOfRooms, number} {numberOfRooms, plural, one {room} other {rooms}}","checkout.paxAgeErrorFixed":"Update is successful. 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Please remove them.","common.last-name-requirements":"Some specific characters are used in your last name. Please remove them.","common.trip.discussWithAnExpert":"Discuss with an expert","contactmodal.body":"Do you need any information or help finalizing your trip? 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Please try again in a few minutes\nBack to login","language.de":"German","language.en":"English","language.es":"Spanish","language.fr":"French","location.discover":"Discover","location.home":"Home","location.youWillAlsoLove":"You will also love","mealPlans.AI":"All inclusive","mealPlans.BB":"Bed & Breakfast","mealPlans.FB":"Full board","mealPlans.HB":"Half board","mealPlans.RO":"Room only","menu.accommodations":"Accommodations","menu.cars":"Cars","menu.flights":"Flights","month.Apr":"April","month.Aug":"August","month.Dec":"December","month.Feb":"February","month.Jan":"January","month.Jul":"July","month.Jun":"June","month.Mar":"March","month.May":"May","month.Nov":"November","month.Oct":"October","month.Sep":"September","navigation.home":"Home","pax.maxRoomInfo":"Booking is limited to **4 rooms** on our system.\n","poi.theme.cultural_places.heading":"Cultural places in {location}","poi.theme.museum.heading":"Museums in {location}","poi.theme.museum.name":"Museums","pois.themeInCity":"{theme} in {city}","profile.activeProjects":"Active projects","profile.agencyProjects":"All Projects","profile.agencyQuotations":"Agency's quotations","profile.allQuotations":"All quotations","profile.archivedProjects":"Archived projects","profile.areYouSureDuplicateTrip":"Are you sure you want to duplicate this trip?","profile.assignedQuotations":"Assigned quotations","profile.bannerLegacyLink":"Access them by clicking here","profile.bookingsTabBannerMessage":"You can have an access to the old platform in order to download the different travel documents and send them to your customers.\n","profile.bookingsTabBannerTitle":"Bookings made on the old platform (next departures)","profile.downloadRoadbook":"Download roadbook","profile.duplicateTrip":"Duplicate in a project","profile.editMyPasswordTab":"My password","profile.editMyPasswordTitle":"Edit my password","profile.financialDocuments":"Financial documents","profile.financialDocuments.amount":"Amount","profile.financialDocuments.checkoutID":"Payment ID","profile.financialDocuments.documentType":"Type of document","profile.financialDocuments.documentType.credit_note":"Credit note","profile.financialDocuments.documentType.invoice":"Invoice","profile.financialDocuments.documentType.invoice_and_credit_note":"Invoice & credit note","profile.financialDocuments.documentType.invoice_and_credit_note.tooltip":"This amount corresponds to the difference between the last invoice and the new one.","profile.financialDocuments.download":"Download","profile.financialDocuments.download.error":"There is a technical issue from our service, please wait and try again later","profile.financialDocuments.issueDate":"Issue date","profile.financialDocuments.noDocuments.text":"Your financial document is being processed by our team","profile.financialDocuments.noDocuments.title":"Nothing to see here, yet!","profile.invoicesSentLater":"* Invoice will be sent by email","profile.linkedToCustomer":"Linked to customer","profile.myAccountMenu":"My account","profile.myAccountTab":"My personal details","profile.myAccountTitle":"Edit my personal details","profile.myBookings":"My bookings","profile.myProjects":"My quotes","profile.myQuotations":"My quotations","profile.myStatistics":"My statistics","profile.myTemplates":"My templates","profile.projectsTabBannerMessage":"Please try to reproduce your projects in the new platform. 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TERMS AND CONDITIONS OF SALE\r\n\r\nIn accordance with the provisions of the French Tourism Code, the provisions reproduced below are not applicable to reservations or sales of transportation tickets that are not part of a tourism package. All the information contained on the website constitutes prior information. Therefore, in the absence of provisions to the contrary, the characteristics, special conditions and prices of the trip as indicated on the website shall be contractual as soon as the terms and conditions of sale are accepted.\r\n\r\nEXCERPT FROM THE FRENCH TOURISM CODE (effective July 1, 2018)\r\n\r\nArticle R211-3\r\nAny offer or sale of the services mentioned in article L. 211-1 shall require the submission of\r\nappropriate documents that comply with the rules defined in this section. \r\n\r\nArticle R211-3-1\r\nThe exchange of pre-contractual information or the provision of contractual terms and conditions shall be done in writing. It can be done electronically. The name or business name and address of the tour operator or retailer shall be included, as well as their registration number as indicated in Article L. 141-3 or, where applicable, the name, address and registration number of the federation or union mentioned in the second paragraph of article R. 211-2.\r\n\r\nArticle R211-4\r\nPrior to the conclusion of the contract, the tour operator or retailer must provide the traveler with the following information:\r\n1. The primary characteristics of the travel services:\r\no The destination(s), itinerary and duration of each portion of the trip, with dates and, when accommodation is included, the number of nights included;\r\no The means, characteristics and categories of transportation, places, dates and times of departure and return, duration and location of stops and connections. If the exact time has not yet been set, the tour operator or retailer shall inform the traveler of the approximate time of departure and return;\r\no The location, primary characteristics and, where appropriate, the tourism category of the accommodation in accordance with the rules of the country of destination;\r\no Meals provided;\r\no Tours, excursions or other services included in the total price agreed upon for the contract;\r\no Where not apparent from the context, whether the prospective travel services will be provided to the traveler as a member of a group and, if so, if possible, the approximate size of the group;\r\no If the other tourist services provided to the traveler require effective verbal communication, the language in which those services will be provided;\r\no Information on whether the trip or vacation is, in general, suitable for persons with limited mobility and, upon request by the traveler, precise information on the suitability of the trip or vacation to the traveler's needs;\r\n2. The company name and geographical address of the tour operator and retailer, as well as their telephone numbers and, where appropriate, electronic contact details;\r\n3. The total price including taxes and, where applicable, all fees, charges or other additional costs or, where these cannot reasonably be calculated before the conclusion of the contract,\r\nan indication of the type of additional costs that the traveler may have to pay;\r\n4. Means of payment, including the amount or percentage of the price to be paid as a deposit and the schedule for payment of the balance, or the financial guarantees to be provided by the traveler;\r\n5. The minimum number of persons required for the trip or vacation and the deadline mentioned in title III of Article L. 211-14 before the beginning of the trip or vacation for possible termination of the contract in the event that this number is not reached;\r\n6. General information on passport and visa requirements, including the approximate time needed to obtain visas, as well as information on health formalities in the country of destination;\r\n7. A statement indicating that the traveler may cancel the contract at any time before the start of the trip or vacation, subject to payment of an appropriate cancellation fee or, where applicable, a standard cancellation fee charged by the tour operator or retailer in accordance with Article L. 211-14;\r\n8. Information on mandatory or optional insurance covering the cost if the traveler cancels the contract or requires assistance, including repatriation in the event of accident, illness or death.\r\nWith regard to the flat rates defined in point e of the 2nd paragraph of Article L. 211-2, the tour operator or retailer and professional to whom the data are sent shall ensure that each of the former discloses, before the traveler is bound by a contract, the information indicated in this article that is relevant to the travel services they offer.\r\nThe form on which the information indicated in this article shall be disclosed to the traveler is set by joint order of the Minister for Tourism and the Minister for Economy and Finance. This order specifies the minimum information that must be disclosed to the traveler when the contract is concluded by telephone.— March 1, 2018 version, infra.\r\n\r\nArticle R211-5\r\nThe information referred to in paragraphs 1, 3, 4, 5 and 7 of Article R. 211-4 to be disclosed to the traveler is part of the contract and may only modified under the conditions defined in article L. 211-9.\r\n\r\nArticle R211-6\r\nThe contract shall include, in addition to the information defined in Article R. 211-4, the following information:\r\n1. The specific traveler requirements that the tour operator or retailer has accepted;\r\n2. A statement that the tour operator and retailer are both responsible for the proper execution of all travel services included in the contract in accordance with Article L. 211-16 and that they are required to aid the traveler if they are in difficulty, in accordance with Article L.211-17-1;\r\n3. The name of the insolvency protection entity and its contact details, including its geographical address;\r\n4. The name, address, telephone number, e-mail address and, where applicable, the fax number of the tour operator's or retailer's local representative, point of contact or other service through which the traveler can quickly contact the tour operator or retailer and communicate effectively with them, request assistance if in difficulty or report any inconsistencies during the trip or vacation;\r\n5. A statement indicating that the traveler is required to communicate any inconsistency found during the trip or vacation in accordance with title II of Article L. 211-16;\r\n6. If unaccompanied minors are travelling with a contract that includes accommodation, information shall be provided to establish direct contact with the minor or the person responsible for the minor at the minor's place of stay;\r\n7. Information on available internal complaint handling procedures and out-of-court dispute resolution procedures and, where appropriate, on the firm in question and the online dispute resolution platform provided for in EU Regulation No 524/2013 of the European Parliament and Council;\r\n8. Information on the traveler's right to transfer the contract to another traveler in accordance with Article L. 211-11. With regard to the flat rates defined in point e of paragraph 2 of Article L. 211-2, the professional to whom the data is transmitted shall inform the tour operator or retailer that a contract has been concluded for a flat rate. The professional shall provide them with the information they will need to fulfill their obligations as a tour operator. As soon as the tour operator or retailer is informed of the flat rate, they shall provide, in a durable format, the information mentioned in paragraphs 1-8.\r\n\r\nArticle R211-7\r\nThe traveler may transfer their contract to another person who may take the trip or vacation if that person meets the same conditions as the original traveler, as long as the trip or vacation has not yet begun.\r\nUnless there is a more favorable stipulation for the transferor, they shall inform the tour operator or retailer of their decision by any means through which a confirmation of receipt may be obtained no later than 7 days before the start of the trip. This transfer shall not be subject to prior authorization from the tour operator or retailer under any circumstances.\r\n\r\nArticle R211-8\r\nIf the contract includes an express possibility of price changes, within the limits provided for in Article L. 211-12, it shall mention the precise methods used to calculate price increases or decreases, particularly transportation costs and related taxes, the currency or currencies that may affect the price of the trip or vacation, the portion of the price to which the change applies, as well as exchange rate(s) used to calculate the price that appears on the contract. In the event of a reduction in the price, the tour operator or retailer may deduct their real administrative expenses from the reimbursement due to the traveler. At the traveler's request, the tour operator or retailer shall provide proof of these administrative expenses.\r\n\r\nArticle R211-9 \r\nIf the tour operator or retailer needs to make a change to one of the essential elements of the\r\ncontract before the traveler’s departure, if they cannot meet the special requirements mentioned in paragraph 1 of Article R. 211-6, or if the price increases by more then 8%, they shall inform the traveler as soon as possible in a clear, understandable and visible manner, in a durable format:\r\n1. Of the suggested changes and, where applicable, their impact on the price of the trip or vacation;\r\n2. Of the reasonable time period within which the traveler must inform the tour operator or retailer of their decision;\r\n3. Of the consequences if the traveler fails to reply within the set time limit;\r\n4. If applicable, of the new service offered, as well as its price. If changes to the contract or the substitute service result in a reduction in the quality or cost of the trip or vacation, the traveler is entitled to an appropriate price reduction.\r\nIf the contract is canceled and the traveler does not accept another service, the tour operator or retailer shall refund all payments made by or on behalf of the traveler as soon as possible and in any event no later than fourteen days after cancellation of the contract, without prejudice to compensation pursuant to Article L. 211-17.\r\n\r\nArticle R211-10\r\nThe tour operator or retailer shall refund the traveler as required under titles II and III of Article L.211-14 or under title I of Article L. 211-14, refund all payments made by the traveler or on their behalf, less the appropriate cancelation fees. The traveler shall be refunded as soon as possible and in any event no later than fourteen days after the contract is terminated.\r\nIn the case provided for in Article L. III. 211-14, any additional compensation that the traveler may receive shall equal at least the penalty that they would have had to pay if they had canceled the contract on the date in question.\r\n\r\nArticle R211-11\r\nThe aid that the tour operator or retailer must provide pursuant to Article L. 211-17-1 consists of:\r\n1. Providing useful information on health services, local authorities and consular assistance; 2. Helping the traveler communicate over long distances and find other travel services. The tour operator or retailer is entitled to charge a reasonable price for this assistance if the problem is caused intentionally by the traveler or by their negligence. The price billed shall in no case exceed the actual costs incurred by the tour operator or retailer.\r\n\r\nII. SPECIAL CONDITIONS OF SALE\r\n\r\n1- ACCEPTANCE OF SPECIAL CONDITIONS & ORDERS\r\nThese Special Terms and Conditions of Sale apply to any travel order (hereafter referred to as \"the Order\") placed by a non-professional traveler (hereafter referred to as \"the Client\") with WORLDIA GROUP through an authorized agency (hereafter referred to as \"the Agency\").\r\nWORLDIA GROUP is a French SAS with €80,716.80 in share capital, head office located at 86 rue de Voltaire, 93100 Montreuil, registered with the RCS of Bobigny under number 751 602 285. WORLDIA GROUP is a registered tour operator with Atout France located at 79/81 rue de Clichy 75009 Paris, under number IM075120326, and is covered for professional civil liability by the company MMA, 14 Boulevard Marie et Alexandre Oyon 72030 Le Mans CEDEX 9 under contract n°147.485.240, and is guaranteed financially by the APST (Association Professionnelle de Solidarité du Tourisme), 15 avenue Carnot, 75017 Paris.\r\nBy Order, we mean any reservation process that the Agency submits to WORLDIA GROUP where WORLD GROUP confirms the availability and price to the same Agency, either automatically on the web platform provided by WORLDA GROUP or by e-mail. An Order is effective as soon as the Agency confirms its Order with WORLDIA GROUP, either automatically on the web platform provided by WORLDIA GROUP or by e-mail.\r\nThe Client declares that they are a legal adult, have the legal capacity (not under guardianship or a protected vulnerable adult) to enter into this contract with the Agency in accordance with the provisions herein, which they fully understand and accept. The Client also declares that all\r\ninformation communicated to the Agency for the Order is true, complete and accurate and commits to keeping this information up to date.\r\nThese conditions are an integral part of the sales contract. The Client acknowledges having read these Terms and Conditions of Sale in their entirety, the conditions specific to certain services, as well as all the terms of the offer before confirming their Order with the Agency. Making an Order implies the Client's full acceptance of WORLDIA GROUP'S Terms and Conditions of Sale.\r\n\r\n2- PRICES & PAYMENT\r\n2.1 PRICES\r\nPrices are listed in euros including all taxes on the basis of the exchange rates in force on the day of the offer or publication.\r\nOnly the services explicitly mentioned in the descriptions of the trips or their components are included in the price. Unless otherwise stipulated in a travel description or a component thereof, the following services are not included in the price:\r\n● Insurance policies complementary to our civil liability insurance (specified in point 10 below)\r\n● Any service prior to check-in (departure), or after passing through customs (return)\r\n● Expenses of a personal nature (telephone, various guarantees, other)\r\n● Vaccination and visa fees\r\n● Optional activities as well as any service not mentioned in the trip description\r\n● Baggage overage fees\r\n● Airport or hotel parking\r\n● Tips and in general any service not expressly included in the order summary\r\nIn addition to the airport and/or local taxes directly collected at the time of the Order, additional local taxes may be imposed by the local authorities of certain countries and must be paid on site in local currency.\r\nPrices of trips vary, in particular depending on the date of reservation by the Client, when the trip is taken, the number of participants and the airline. Our prices are contractual rates. No dispute concerning the price of the services can therefore be taken into account once the Client has made their reservation request.\r\n\r\n2.2 PAYMENT\r\nFor all Orders, the Client must pay the total cost of the trip to the Agency. This payment shall be made in accordance with the Agency's payment conditions. These conditions will be communicated to the Client. WORLDIA shall in no case be held responsible if the Client fails to pay. A default in payment shall not affect payment by the Agency.\r\n\r\n3 CANCELLATION, MODIFICATIONS BY THE CLIENT\r\n3.1. CANCELLATION\r\nIf the Client needs to cancel their trip, they must send a cancellation request to their Agency, which will send written notice of cancellation to WORLDIA GROUP (registered letter with acknowledgement of receipt or e-mail to the address agencies@worldia.com). The date on which the registered letter or email is received will be used as the cancellation date.\r\nIf the Client or Agency fails to comply with this procedure, the cancellation or modification request will not be taken into account.\r\nCancellation will generate the following fees (except in special cases mentioned in the description of the chosen trip):\r\nAir travel services specified in the order summary:\r\n● As soon as the reservation is made: 100% of the total amount of the services will be deducted. All services except for air travel services specified in the order summary:\r\n● More than 30 days before the departure date: 25% of the total amount will be deducted.\r\n● Between 30 and 7 days before the departure date: 75% of the total amount will be deducted.\r\n● Less than 7 days before the departure date: 100% of the total amount will be deducted.\r\nIn the event of cancellation, for any reason whatsoever, any costs not included in the trip reserved with WORLDIA GROUP and incurred by the Client, such as transportation costs to the departure point and back home, or costs for obtaining visas, travel documents and vaccinations cannot be reimbursed in any way whatsoever.\r\nIn the event of cancellation or modification by the Client, and after deduction of the sums due to WORLDIA GROUP (taxes, cancellation/modification fees, handling fees and insurance), WORLDIA GROUP will refund the Client, within a reasonable period of time and within a maximum of 14 days, any sums previously paid. Cancellation or modification of the Order for any reason whatsoever does not exempt the Client from payment of the sums due to the Agency.\r\n\r\n3.2 MODIFICATION BEFORE DEPARTURE\r\nThe following Client requests are considered modifications:\r\n● A change in departure city\r\n● A change in destination\r\n● A change in the itinerary involving a date change for the service(s)\r\n● A change in hotel\r\n● A change in departure date\r\n● A change in the name or date of birth of one or more of the Clients as indicated upon reservation.\r\nIn these cases, the Client is subject to the conditions defined in Article 3.1 of the Terms and Conditions of Sale. \r\nNo reimbursement of services not used (hotel nights, meals, etc.) may be granted if the Client fails to show up or refuses to board at the initially planned departure time.\r\nAny modification of the Order before departure by the Client will incur a flat fee of €30 per person. This fee will be charged in addition to any fees requested by the service provider and of which the Client will be informed before the modification is executed.\r\nAny requests to change the names of participants because of a spelling error and/or change in title by the Client or the Agency shall require payment of any fees requested by the Travel Supplier.\r\nFor complex reservations (e.g. multi-company, custom reservations with multiple routes and prices), several pricing rules may be applied. These pricing rules will be discussed when processing the modification request.\r\nThe modification of an essential element of the travel contract by WORLDIA GROUP before departure is governed by Article L 211-13 of the French Tourism Code, which states that:\r\n“The tour operator or retailer may not, before the start of the trip or vacation, unilaterally modify the clauses of the contract other than the price in accordance with Article L. 211-12, unless:\r\n● The tour operator or retailer has reserved this right in the contract;\r\n● The change is minor; and the tour operator or retailer informs the traveler in a clear, comprehensible and visible manner in a durable format.\r\nIf, before departure, compliance with one of the essential elements of the contract is rendered impossible by an external event which is binding for the tour operator or retailer, the tour operator or retailer must inform the traveler as soon as possible and inform the traveler of their right either to cancel the contract free of charge or to accept the modification proposed by the tour operator or retailer”.\r\n\r\n3.3 TRANSFER\r\nIn accordance with Articles L.211-1 and R. 211-7 of the French Tourism Code, the Client may transfer their contract (except for insurance contracts) to a third party, as long as they inform WORLDIA GROUP in writing at least 7 days before the start of the trip (15 days for a cruise), indicating the exact names and addresses of the transferee(s) and trip participant(s), and justifying that these participants fulfill the same conditions for taking the trip.\r\nThe transferor or transferee shall be required to pay the following minimum fees in advance:\r\n● More than 30 days before departure: €50\r\n● Between 30 and 8 days before departure: €100\r\n● Specific transfer fees for Trips including transportation by scheduled flight between the city\r\nof departure and destination: Any request by the Client to transfer to a third party 7 days or more before departure will result in the collection of a fee up to the price of the round trip ticket, in accordance with the airline’s terms and conditions.\r\nIt is specified that the transferor of the contract and the transferee are jointly and severally liable for the payment of the balance as well as any additional fees, charges or other costs incurred by this transfer.\r\n\r\n4. CANCELLATION BY WORLDIA GROUP\r\nIn accordance with Article R. 211-10 of the French Tourism Code, if WORLDIA GROUP is required to cancel the trip, it shall inform the Client through the Agency. The Client will then be reimbursed by WORLDIA GROUP for all sums paid.\r\nIf this cancellation is imposed by force majeure or to protect the safety of the travelers, the Client may not claim any compensation. In accordance with Article L.211-14 of the Tourism Code, no compensation is due when: “The tour operator or retailer is prevented from executing the contract due to exceptional and unavoidable circumstances and they notify the traveler of the cancellation of the contract as soon as possible before the start of the trip or vacation.”\r\nIf the Client fails to pay within the contractual deadlines set out in Article 2.2, WORLDIA GROUP will be required to cancel the Order at the Client's expense.\r\n\r\n5. AIR TRAVEL\r\n5.1 AIRLINES\r\nOn your order summary, WORLDIA GROUP will provide you with the identity of the airline(s) that will likely operate your flights as of that date. In the event of a change subsequent to your\r\nreservation, WORLDIA GROUP shall inform you of any changes in airline(s) as soon as it becomes aware of them before your departure. WORLDIA GROUP commits to ensuring that all airlines operating from France are authorized by the competent administrative authorities to serve the French territory.\r\n\r\n5.2 CONDITIONS OF CARRIAGE\r\nThe airline's general and special conditions of carriage are accessible via the airline's website or upon request. In accordance with the Warsaw Convention, any airline may be required to modify their timetable and/or itinerary as well as the airports of departure and destination without notice. If\r\nin the event of changes by the airline, in particular due to technical, climatic or political incidents unrelated to WORLDIA GROUP, delays or cancellations or strikes unrelated to WORLDIA GROUP, additional stops, change of aircraft, route, political or climatic events, the Client decides to cancel the trip, they will be charged the cancellation fees referred to in Article 4 above. In the event of a delay in departure or return transportation and/or damage or loss of luggage, denied boarding (overbooking) and/or cancellation of the flight by the airline, we recommend that the traveler, in order to exercise their rights vis-à-vis the airline, keep all original documents (tickets, boarding passes, baggage claim tickets, etc.) in a safe place and request written proof from the airline in the event of denied boarding (overbooking) or cancellation of flights (hereinafter referred to as \"Documentation\"). The traveler shall send their claim to the airline as soon as possible, given the tight deadlines for claims, with copies of the Documentation and shall keep the originals.\r\n\r\n5.3 TRANSPORTATION BEFORE DEPARTURE AND AFTER RETURN\r\nFor pre- and post-transportation services (transportation, hotel, etc.) to the trip’s departure point and the Client’s home after the trip, we strongly recommend that you purchase services (tickets, etc.) that can be modified and/or reimbursed and that you allow reasonable transfer times between airports/train stations. In the event of force majeure, an unforeseeable and insurmountable event by a third party or the traveler that would modify the services subscribed to with WORLDIA GROUP, leading to modifications to the above services, WORLDIA GROUP will not reimburse the costs\r\nincurred.\r\n\r\n6. PRIVATE AIRPORT-HOTEL TRANSFER\r\nIf private transfer is ordered from the airport/port/train station to the hotel, it is the responsibility of the Agency to provide WORLDIA GROUP with information on the customer's outbound and inbound flights within a minimum of 21 days before the outbound transfer. The flight data must contain the following information: airport of arrival and departure, date of arrival and departure, outbound and inbound flight numbers.\r\nIf the Agency fails to transmit this information on behalf of the Client within the time limit defined above, WORLDIA GROUP will not be able to provide the transfer. No reimbursement will be granted if the service is not provided.\r\nServices voluntarily modified by the Client on site are subject to the conditions of the local service providers: additional or substituted services generating additional costs must be paid for directly and WORLDIA GROUP shall not be held responsible. Transfers not used on site will not be refunded.\r\n\r\n7. FORMALITIES\r\nBefore finalizing the order, it is the Agency's responsibility to check that each traveler, depending on their situation, is in possession of a valid passport that complies with the requirements for transiting and/or entering the country or countries of travel as indicated in the contract. WORLDIA GROUP provides this information for all French nationals. Before travelling, foreign nationals should inquire about the required administrative formalities at the relevant embassies and/or consulates. It is the Client’s responsibility to confirm that they have the administrative and health documents required for their trip as indicated by WORLDIA GROUP.\r\nWe strongly recommended that the Client confirm all information with the relevant authorities. WORLDIA GROUP cannot, under any circumstances, be held responsible for the consequences if the Client fails to comply with police, customs or health regulations before or during their trip.\r\nA Client who cannot board a flight because they do not have the required documents as indicated on the order summary provided may not claim any reimbursement.\r\nWORLDIA GROUP declines all responsibility if the Agency fails to comply with its obligation to\r\nprovide this information.\r\n\r\n8. NO RIGHT OF WITHDRAWAL\r\nThe legal provisions relating to remote sales in the French Consumer Code stipulate that the right of withdrawal does not apply to tourist services (Article L 121-20-4 of the Consumer Code). Thus, for any Order placed with WORLDIA GROUP, you do not have a right of withdrawal.\r\n\r\n9. LIABILITY\r\nWORLDIA GROUP is subject to Articles L.211-1 and following of the French Tourism Code for sales of vacations. However, WORLDIA GROUP cannot be held liable when the damage is attributable either to the traveler or to a third party unrelated to the travel services included in the contract and is of an unforeseeable or unavoidable nature, or to exceptional and unavoidable circumstances, such as strikes, bad weather, wars, natural disasters, epidemics, terrorist attacks, technical incidents, etc.\r\nConcerning the sale of airline tickets, products and associated services, WORLDIA acts as a simple intermediary between the Airline and the Client. WORLDIA is bound by an obligation to provide information and to simply issue airline tickets, in accordance with Article R. 322-4 of the French Civil Aviation Code. WORLDIA GROUP’S liability is subject to the provisions of Article L.211-18 of the French Tourism Code and cannot replace that of the Airline carrying or transferring passengers and baggage. Under no circumstances can WORLDIA GROUP be held liable for circumstances of force majeure, third parties unrelated to the services planned or poor execution due to circumstances attributable to the Client. The contract will be subject to both WORLDIA GROUP’S terms and conditions of sale and the Airline’s terms and conditions, which may limit or exclude its liability (often under various applicable international conventions and their own commercial policies available on their respective websites).\r\nThe Client makes their own reservation using the Booking Engine. In addition, the Client shall ensure that they have selected the correct departure dates and Product and that they have correctly communicated their personal information with the proper spelling. WORLDIA GROUP shall not be held liable if the Agency has entered incorrect contact details or information when making the reservation. Any negligence on the part of the Client shall not be attributable to WORLDIA GROUP.\r\n\r\n10. INSURANCE\r\nWORLDIA GROUP has taken out an insurance policy (contract n°147.485.240) with the company MMA guaranteeing the financial consequences of its professional civil liability in application of the July 13, 1992 law.\r\nThis coverage does not replace the coverage that each traveler should take out individually and voluntarily. It is therefore strongly recommended that clients take out additional insurance policies.\r\nAny claims for reimbursement relating to these policies must be processed directly with the insurance company. The insurance conditions for the policy’s coverage are explained in the coverage options of the insurance conditions. WORLDIA GROUP provides its clients with all Terms and Conditions of Sale upon request.\r\nNo insurance is included in the prices listed on the Booking Engine. We therefore recommended you take out an insurance policy that covers some cancellations and an assistance policy that covers repatriation in the event of accident or illness when booking a plane ticket. Various insurance policies are offered during the booking process. The risks covered, as well as the cost of the policy, the amount for which you are insured and the policies themselves will be provided to the Client by e-mail and will be available during the sales process. Claims must be reported, in accordance with the terms of the insurance policy, directly to the insurance company.\r\n\r\n11. CLAIMS\r\nAny claim relating to a trip or vacation must be sent to WORLDIA GROUP as well as the service provider in question no later than 30 days after the date initially planned for the end of the service by registered letter with acknowledgement of receipt to the address below. It is specified that any claim communicated by fax, telephone, regular mail, e-mail or any other means, after the deadline, or not communicated to the service provider(s) in question where applicable, cannot be received as official. Customer Service will nevertheless endeavor to take these complaints into account insofar possible.\r\nAfter referral to the Company WORLDIA GROUP, if the response does not seem satisfactory and/or if there is no satisfactory response within 60 days, the Client may use a conventional mediation procedure by contacting the Tourism and Travel Mediator. Contact details and referral methods are available on the website https://www.mtv.travel/\r\n\r\n12. APPLICABLE LAW AND JURISDICTION\r\nThe conditions of sale and use govern the relationships between the parties and are subject to French law. Any dispute relating to their interpretation and/or execution shall, in the absence of an amicable agreement, fall under the jurisdiction of the Courts at the location of WORLDIA GROUP’S registered office or under the jurisdiction of the Client's place of residence.\r\n\r\nLast updated: Wednesday, March 3, 2021","id":"/documents/13"},"included":{},"pending":false,"error":null},"/documents/5":{"data":{"name":"All - Privacy Policy","markdown":"# Worldia Privacy Policy (Customers)\r\n*September 11, 2019 version*\r\n\r\nWORLDIA GROUP (hereinafter referred to as \"WORLDIA\") specializes in the design of tailor-made trips for its direct clients and/or the clients of its partners.\r\n\r\nIn the course of its activities, WORLDIA may collect and process personal data within the meaning of the General Regulation of the European Parliament and the Council on the protection of personal data 2016/679 of 27 April 2016 (hereinafter the \"GDPR\") and the French Data Protection Act and the French Data Protection Act no. 78/17 of January 6, 1978 in its current version (hereinafter the \"Data Protection Act\").\r\n\r\nThe present Privacy Policy (hereinafter the \"Policy\") has therefore been written to allow customers (hereinafter \"You**\" or a \"User**\") to understand what data is collected, for what purposes, and what their rights are in this respect.\r\n\r\nThis Privacy Policy is posted on every page of the WORLDIA Web site accessible at [www.worldia.com](www.worldia.com) (the \"Site\") and may also be downloaded in PDF format for future reference. \r\n\r\nThis Policy may be amended from time to time. Any modification will be implemented after having informed You, for example by means of a banner on the Site and/or \r\nby any other means at WORLDIA's disposal (e.g., by e-mail using the e-mail address provided in your User Area). \r\n\r\nAny new version of this Policy will apply only to use of the Web Site after its entry into force.\r\n\r\n## Article 1^er - Who is responsible for the processing of data implemented on the Site?\r\n\r\nThe person in charge of the processing of personal data implemented in accordance with this Privacy Policy is WORLDIA GROUP, a company with a capital of 80,716.80, identified under the number 751 602 285 RCS Paris, whose registered office is located at 52 boulevard de Sébastopol75003 Paris, represented by its President (hereinafter \"WORLDIA\" or \"We\"). \r\n\r\n## Article 2 - When is personal data collected and processed by WORLDIA? \r\n\r\nWORLDIA offers its customers the opportunity to design and book customized travel packages through the Web Site.\r\n\r\nThe Web Site offers both suggested itineraries and a unique tool that allows Users to create a trip by selecting the departure and return dates, the number of travelers and rooms required, then add a hotel, one or more activities, a flight, a rental car, a means of transportation, etc.\r\n\r\nThe design of the trip does not involve the collection or processing of personal data. It is thus possible to select the different stages of a trip without having to identify themselves beforehand. \r\n\r\nOn the other hand, the registration of the selected contents and/or the placing of an order requires the creation of a User Account and the provision of personal data \r\nrelating to the various persons who will participate in the trip. \r\n\r\nIn this context, WORLDIA will collect and process personal data in accordance with the meaning of the RGPD and the French Data Protection Act in several situations:\r\n\r\n- when registering on the Site**: WORLDIA may collect certain information when creating a User Account;\r\n- when requesting a quote**: if the User wishes to be contacted by one of WORLDIA's destination experts must provide WORLDIA with certain personal data such as last name, first name and contact information (telephone number, email address, etc.);\r\n- when ordering a trip**: the User who wishes to order a trip must provide WORLDIA with certain personal information about each person who is to participate in the \r\n when ordering a trip; \r\n- when communicating between WORLDIA and Users**: any exchange of communication between a User and WORLDIA, including, without limitation, through the \r\ncommunication interface of the Web Site, generally contains personal data that is collected and processed by WORLDIA.\r\n \r\n## Article 3 - What personal data is collected and processed by WORLDIA?\r\n\r\nIn accordance with the principle of \"data minimization\" set forth in the GDPR, WORLDIA will only collect and process personal data that is strictly necessary for the ordering of travel by Users and the management of tne relationship between WORLDIA and the User.\r\n\r\nThe data collected and processed by WORLDIA is as follows:\r\n- when registering on the Web site**: When registering on the Web site, User must enter his/her first name, last name and e-mail address;\r\n- when requesting a quote**: when requesting to be contacted again, the User must enter his first name, last name, e-mail address and telephone;\r\n- when ordering a trip**: in order to order a trip on the Site, the User must enter the first name, last name and date of birth of each participant, as well as a cell phone number. The User may also provide additional information (for example the name of the driver of a rental car, flight times and numbers, specific requests and wishes);\r\n- when browsing the Site**: any connection to the Site and any browsing on the Site implies the collection of certain personal data concerning You, as well as their processing. This data is collected automatically. It generally consists of: the IP address (Internet of the computer terminal used), the date and time of connection and the connection and the navigation software used. This data is used to personalize your navigation on the Site, to guarantee the correct establishment connection, to evaluate the security of the system and to determine statistics of use.\r\n \r\n## Article 4 - On what legal basis is personal data collected and processed? \r\n\r\nWORLDIA does not collect or process personal data in any way that is unlawful. All personal data collected and processed by WORLDIA is collected and processed under a legal basis duly identified in accordance with Article 6 of the GDPR:\r\n\r\n- the contract**: personal data collected by WORLDIA in the context of each WORLDIA in the context of each travel order is necessary for the performance of the contract to which the User is a party;\r\n- Consent**: When a User provides personal information about other travel participants, the personal data relating to the other participants in the trip, he/she must ensure that the consent of the other travel participants, and where a User chooses to communicate with WORLDIA, the User consents to the collection and processing of any personal data that he/she chooses to provide to us;\r\n- WORLDIA's legitimate interest**: certain data collected is necessary for the legitimate purposes that We pursue, in particular in relation to the management of the Web Site, it being specified that neither the collection nor the processing of such data is likely to infringe on the interests or fundamental freedoms that are yours. \r\n \r\n## Article 5 - What are the purposes of collecting and processing personal data?\r\n\r\nWORLDIA will only use the personal data collected under the above-described circumstances for specific and legitimate purposes, which are strictly related to the \r\nthe fulfillment of Users' orders and, more broadly, the operation of the Site.\r\n\r\nBroadly speaking, these purposes are as follows:\r\n\r\n- to enable the execution of travel orders**: the collection and processing of personal data of a User and of the participants in a trip are necessary to allow the execution of the order and the various objects and activities that are the subject of the order (such as flight reservations, hotel reservations, etc.);\r\n- to enable WORLDIA to correspond with you**: this data may be processed for the purposes of communication between WORLDIA and You;\r\n- to enable WORLDIA to administer the Site**: WORLDIA analyzes this data (either directly or through third parties with whom we contract) to compile usage statistics (for example, to understand which pages are most popular) and to improve the Site by enhancing its features and functionality. We may also use the address of your terminal in order to fight against certain cases of fraud, including identity theft or theft of bank details. \r\n\r\n## Article 6 - To whom do we disclose the information we collect?\r\n\r\nWORLDIA collects personal information about you primarily for its own purposes. However, in its capacity as a travel agent WORLDIA will disclose your personal information to third parties for the purposes described in section 5 above. These third parties are listed below: \r\n\r\n- travel service providers**: WORLDIA will disclose the personal data of all participants in a trip to the various service providers who are responsible for providing services in connection with the travel services, such as the selected airline, hotel operators and other selected airline, the operators of the hotels in which a room has been booked or any of the service providers who provide the activities selected;\r\n- our service providers or subcontractors**: WORLDIA may contract with third party service providers with third party service providers to perform certain tasks in connection with the proper operation of the Site. These include, but are not limited to hosting company, Google Inc. All of these parties are duly mandated by WORLDIA and are bound by a written contract not to disclose or use any information about You for any other purpose. They are contractually bound by confidentiality and security obligations at least equivalent to those set forth in this Privacy Policy;\r\n- our partners**: WORLDIA may operate certain Web sites on a \"white-label\" basis, which means that it provides travel ordering services for third parties under the brand name of the third party. Depending on WORLDIA may transmit User data to its partners on a case-by-case basis. The contract with such partner will contain confidentiality and security obligations at least equivalent to those set forth in this Privacy Policy;\r\n- authorities**: WORLDIA shall cooperate with state, administrative or judicial, including supervisory authorities for enforcing the GDPR and the Data Protection Act. \r\nTherefore, We reserve the right to disclose any information collected in the course of Our activities to the competent authorities when WORLDIA is required to do so.\r\n\r\nWORLDIA does not share your personal information with third parties for the purpose of any third party for marketing or other purposes. \r\n\r\n## Article 7 - How long does WORLDIA keep your personal information?\r\n\r\nWORLDIA will only retain your personal information in an identifiable form for as long as is identifiable form for only as long as is necessary for the fulfillment of the \r\npurpose of the processing concerned. Thus, in general terms:\r\n\r\n- data relating to a trip** is retained from the time the trip is registered in your account and/or the placing of the order until the end of the end of the trip; they are then archived (and can no longer be modified) and accessible in your User Space as long as it remains active;\r\n- data relating to a User Account**: they are kept as long as the said Account is as long as the aforementioned Account is active (i.e. that You connect to it) and until \r\n five (5) years after the last connection;\r\n- certain data will be retained for a longer period of time** when required by law where WORLDIA is required to do so by law. This includes, but is not limited to, all \r\n billing data;\r\n- automatically collected data** relating to your browsing session on the Site is deleted automatically after one (1) year. \r\n \r\nThe other data, in particular the statistics, are kept in an anonymous form that does not allow Your identification. \r\n\r\n## Article 8 - What are Your rights with respect to Your personal data?\r\n\r\nWORLDIA respects the rights granted to You by the GDPR and french law.\r\n\r\nThus, You have the right to request access to the personal data concerning You held by WORLDIA, as well as the rectification or deletion of such data or the limitation of the processing of personal data concerning You, as well as the right to object to their processing of such data.\r\n\r\nHowever, in the event of a limitation of processing or an objection to processing, WORLDIA may no longer be able to provide You with access to your User Account. In addition, if you exercise your right to restrict, object to or right to limit or object to processing, WORLDIA may no longer be able to provide You with the travel that You have ordered. However, WORLDIA hereby advises you that certain information may be retained by WORLDIA in order to comply with its legal obligations. \r\n\r\nYou may also set up retention, deletion and disposal of Your personal information after Your death. In the absence of such directives, Your personal data will be kept in accordance with the paragraphs above, unless Your heirs request deletion. \r\n\r\nTo exercise these rights, You may send an e-mail to [privacy@worldia.com](mailto:privacy@worldia.com).\r\n\r\nFinally, You have the right to lodge a complaint at any time with the competent supervisory authority for data protection. To do so, You can contact the competent supervisory authority for data protection in the region where You reside or, in any case the CNIL for France: [www.cnil.fr](www.cnil.fr).\r\n\r\n## Article 9 - How are Your personal data protected? \r\n\r\nIn its capacity as data controller, WORLDIA is committed to implementing and maintain, at its own expense, measures, both technical and organizational, for the \r\nprocessing and security of personal data in accordance with Articles 32 to 34 of the RGPD and 121 of the French Data Protection Act.\r\n\r\nWORLDIA ensures that these technical and organizational measures are at all times reasonable and adapted to the particular risks presented by its processing activities, having regard to the nature of the information collected and processed, in particular to protect Your personal data against destruction, loss, modification, unauthorized disclosure, accidental or unlawful disclosure.\r\n\r\nThus, with respect to the technical measures implemented by WORLDIA :\r\n- all personal data is stored on a private *cluster* within the *Google within the *Google Cloud Platform*;\r\n- Your password is encrypted and is not accessible by anyone but you;\r\n- administrative access to the computer servers is limited to certain persons duly identified to Our hosting provider.\r\n\r\nWith respect to organizational measures:\r\n- only certain members of WORLDIA's staff, as listed below, are authorized to have access to Your personal data;\r\n- Access to data is protected by user names and passwords.\r\n\r\nWORLDIA will maintain, update and retain complete and accurate records of personal data processing by WORLDIA. WORLDIA's personal data processing activities. These records shall detail its processing activities. \r\n\r\n## Article 10 - Are there any international data transfers?\r\n\r\nAs a matter of principle, personal data collected and processed by WORLDIA is collected and processed in France and Germany. Data hosted by *Google Cloud Platform* is located in the European Union.\r\n\r\nAs an exception to the above, depending on the trip You book, Your personal data concerning You and any person participating in the trip will be transmitted to the \r\nvarious service providers in charge of the trip, who may be located abroad, including countries that do not offer the same level of protection for personal data as \r\nthat afforded within the European Union. \r\n\r\nIn accordance with Article 49 of the GDPR, You declare that You are informed and consent to these transfers of personal data, being specified that they are essential \r\nfor the proper execution of your travel order. For example, if You book a hotel room in the United States, We will necessarily have to transmit Your name and contact \r\nfor example, if You book a hotel room in the United States, We will necessarily have to transmit your name and contact information to the operator of this hotel. \r\n\r\n## Article 11 - For more information \r\n\r\nFor more information about how WORLDIA collects and processes personal information about You, please send an e-mail to the following address: [privacy@worldia.com](mailto:privacy@worldia.com).","id":"/documents/5"},"included":{},"pending":false,"error":null},"/documents/10":{"data":{"name":"EN - Terms of Use","markdown":"# WORLDIA.COM TERMS AND CONDITIONS OF USE\r\n*Version of January 13, 2020*\r\n\r\nWelcome to Worldia.com!\r\nThe Worldia.com website (the \"Site\") is published by WORLDIA GROUP, a company with a capital of €80,716.8 registered in the Bobigny Trade and Companies Register under the number 751 602 285 NAF 7911Z, whose head office is located at 86 rue Voltaire 93100 Montreuil (\"WORLDIA\"). WORLDIA is registered with Atout France under number IM075120326 and is insured by HISCOX under policy number HA RCP0227529. WORLDIA is a member of APST for its financial guarantee.\r\nWe hope you will find our Site useful and entertaining. Please feel free tò visit us frequently and let your friends know about Worldia.com. In order to use the Site, we ask you to kindly comply with the following Terms and Conditions (\"**T&Cs**\").\r\n\r\nPlease read them carefully. Thank you for your visit!\r\n\r\n# ARTICLE 1 - ENFORCEABILITY OF THE GCUS\r\n\r\nAccess to the Site and its use are subject to these GTC. These terms and conditions are a contractual document applicable to the relationship between WORLDIA and any individual of legal age or capacity who wishes to use the Web Site.\r\n\r\nThis means that any act of browsing the Web Site implies your full acceptance of all of its terms. If you do not agree to all or part of the TOU, please do not use the Site.\r\n\r\nWORLDIA reserves the right́ to revise the TOU periodically. If you have a Worldia account, you will be notified of any new TOS by e-mail, to the address provided in your account, prior to their effective date. In any case, any new version of the TOU will be posted on the Site at [www.worldia.com/page/cgu](www.worldia.com/page/cgu). The new version of the TOS will be applicable as of the date of its posting. You can download the latest version of the TOS in PDF format for easy reference.\r\n\r\n## ARTICLE 2 - RULES GOVERNING THE USE OF THE SITE\r\n\r\nWORLDIA is an intermediary for online travel reservations. The Site is free to use and enjoy.\r\n\r\nThe Web Site is designed to allow you to book customized travel in the easiest and most intuitive way possible. You select an itinerary, which you can customize according to your wishes and tastes. The price is adjusted in real time. And you can book in one click!\r\n\r\nThe Site provides the main characteristics of the services offered, in particular those relating to transport and the stay. The Site also provides the contact details of the organizers, as well as the price and payment terms, cancellation and cancellation policy, in addition to information on insurance and border crossing conditions. This information is contained in WORLDIA's Terms and Conditions of Sale.\r\n\r\nYou do not need to create an account in order to use the Site in a basic manner. You may browse the Site and review the various packages offered. However, if you wish to take advantage of all the features of the Site, such as saving a customized itinerary or obtaining a quote, you will need to create a Worlddia account. To register on the Site, you must provide your first name, your last name and your e-mail address, then choose a password, which you must keep confidential to prevent third parties from entering your private space. After your registration, you will receive a confirmation e-mail from hello@worldia.com.\r\n\r\nYou are solely responsible for the use of your login on the Site and your password. If your user ID and password are misused, you must notify WORLDIA immediately so that WORLDIA can take appropriate action to stop the misuse.\r\n\r\nUse of the Site is limited to personal, non-business or commercial purposes.\r\n\r\n\r\nWORLDIA reserves the right to take any action it deems necessary in the event̀ the Site is used́ to disseminate material of this nature.\r\n\r\n## ARTICLE 3 - INTELLECTUAL PROPERTY\r\n\r\nThe entire contents of the Site (images, text, trademarks, all logos, designs, product names) are protected by copyright and/or other intellectual propertý rights, worldwide, and are the property of WORLDIA and/or its licensors. You may use the Site only for your own private and personal purposes, under a personal, limited and non-exclusive license.\r\n\r\nNo part of the Site may be reproduced, distributed, transmitted, broadcast, performed, downloaded, modified, edited, reused, reposted, or otherwise exploited in any manner or medium, electronic or otherwise, without the express prior written consent of WORLDIA, failing which WORLDIA may be prosecuted for infringement.\r\n\r\nAll trademarks mentioned on the Site are the property of their respective owners.\r\n\r\n\r\n## ARTICLE 4 - LIMITATION OF WARRANTY\r\n\r\nThe Web Site is provided to you, free of charge, on an \"as is\" basis, without any warranties of any kind other than those set forth in applicable law. In particular, WORLDIA does not warrant that the operation of the Site will be error-free or error-free. WORLDIA shall not be obligated to provide access to the Site in the event of force majeure, defined as any event beyond WORLDIA's control, including any failure of the technical infrastructure underlying the operation of the Internet as a global network.\r\n\r\nWORLDIA may, at any time, temporarily or permanently suspend the operation of the Site for any reason, without entitlement to compensation to users.\r\n\r\nTo enable you to book your vacation in the best possible conditions, WORLDIA endeavours to provide the most accurate and up-to-date pre-contractual information on the Site. However, WORLDIA is dependent on information provided by its partners and suppliers, which it does not have the ability to verify on a regular basis. WORLDIA THEREFORE MAKES NO WARRANTY OR COMMITMENT AS TO THEIR ACCURACY, PARTICULARLY WITH RESPECT TO, FOR EXAMPLE, DEPARTURE DATES, FLIGHTS, HOTEL RESERVATIONS AND CHARACTERISTICS OF ESTABLISHMENTS, VEHICLE RENTALS OR ACTIVITIES, AS WELL AS PRICES. THIS PRE-CONTRACTUAL INFORMATION MAY BE MODIFIED AT ANY TIME BY THE PROVIDERS CONCERNED.\r\n\r\nSubject to any rights you may have under the law of your state of residence, WORLDIA disclaims all warranties with respect to the service providers involved in the travel arrangements offered on the Site. In particular, all vendors, such as carriers, accommodation providers and any other partners providing travel or other services on the Web Site are independent contractors of WORLDIA and WORLDIA makes no warranties to them.\r\n\r\n## ARTICLE 5 - LIMITATION OF LIABILITY\r\n\r\nWORLDIA is liable only for the consequences of its own actions and those of its agents. Subject to any applicable laws, WORLDIA SHALL NOT BE LIABLE FOR ANY THIRD PARTY'S FAULT, INCLUDING THIRD PARTY SERVICE PROVIDERS IN CONNECTION WITH THE HOLIDAYS AND TRAVEL OFFERED ON THE WEBSITE.\r\n\r\nWORLDIA SHALL NOT BE LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES OR NEGLIGENCE OF SUCH INDEPENDENT CONTRACTORS, REGARDLESS OF THE APPLICABLE LEGAL BASIS.\r\n\r\nWORLDIA is also not responsible for information contained in traveler reviews. Information published on the Site is subject to change without notice, including availability.\r\n\r\nWORLDIA shall not be liable for any damages whatsoever, direct or indirect, consequential, or otherwise, arising out of your access to, use of, or inabilitý to use the Site, or any errors or omissions in its content.\r\n\r\nYou are solely responsible for your use of the Site. In particular, you must ensure that your data is backed up regularly and that your computer equipment is protected against any attack, in particular by viruses.\r\n\r\n## SECTION 6 - THIRD PARTY WEB SITES\r\n\r\nWORLDIA makes no representations or warranties regarding any third party web sites which you may access through the Site or through which you may accesś the Site. Indeed, WORLDIA has no control over the content provided by third parties, nor over the links set up by third parties to the Site.\r\n\r\nTherefore, WORLDIA is not responsible for the content of any off-site pages, including the collection and processing of any personal information and the protection of privacy. It is your responsibility to be aware of WORLDIA's privacy policy and the policies of any site linked to the Web Site and to use only those sites whose content and policies you agree to.\r\n\r\n## ARTICLE 7 - PROTECTION OF PERSONAL DATA\r\n\r\nThe use of the Web Site and the placing of orders for services offered on the Web Site may result in WORLDIA processing personal data about you. The terms and conditions of such collection and processing are set forth in WORLDIA's Privacy Policy, which is available at https://s3-eu-west-1.amazonaws.com/static.worldia.com/documents/WORLDIA_Charte_de_confidentialite-fr.pdf.\r\n\r\n## SECTION 8 - TERMINATION OF THE TUS\r\n\r\nThis Agreement shall terminate upon the earlier of: (i) the termination of the Web Site; or (ii) the termination of your Worldia account by either you or WORLDIA, in particular for breach of this Agreement.\r\n\r\n## SECTION 9 - APPLICABLE LAW - JURISDICTION - MEDIATION\r\n\r\nThe TOS are governed by French law. Any dispute arising out of or in connection with the TOS or your use of the Web Site shall be submitted to the jurisdiction of the courts of your place of residence. You also have the possibility to resort to free mediation through the specialized mediator, the association Médiation Tourisme Voyage :\r\nMTV Médiation Tourisme Voyage\r\nBP 80 303\r\n75 823 Paris Cedex 17\r\nhttp://www.mtv.travel\r\n\r\nYou also have the possibility of using the online dispute resolution platform for services provided by companies in the European Union made available to all citizens by the European Commission, by clicking on the following link: [https://ec.europa.eu/consumers/odr](https://ec.europa.eu/consumers/odr).\r\n\r\n## SECTION 10 - CONTACTING WORLDIA\r\n\r\nIf you have any questions about these TOU or the operation of the Site, please send us an e-mail: **kontakt@worldia.com**","id":"/documents/10"},"included":{},"pending":false,"error":null},"/documents/14":{"data":{"name":"Pro forma invoice and cancellation conditions - USA","markdown":"**Cancellation conditions**\r\n\r\nAir travel is 100% payable upon booking. No cancellations. 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From magnificent St Mark's Basilica to charming little squares, the Most Serene Republic of Venice entices on every corner of its small winding streets, combining déjà vu with things seen for the very first time. This city, which fought so long to maintain its independence, immerses you in the middle of a colorful painting, into a theatre with multiple sets, where the buzz of the crowds on the cobblestones is forgotten when confronted with the vestiges of a bygone era.","bestTimeToGo":"- February*: If you feel like it, Venice and its gondolas invite you to discover its sublime carnival during a thousand-year-old tradition. Magical and a little bit magical, this unmissable time of the year will leave a lasting impression on the traveler who comes to see it.\r\n\r\n- April*: Just before Easter, Holy Week is a real spectacle not to be missed. Religious ceremonies and processions, the opening of small secret churches, bouquets of flowers and traditional dress... The celebrations are absolutely sumptuous! Note however the influx of curious visitors in addition to the locals at this time.\r\n\r\n- May to October*: This is the ideal time to enjoy Italy, between land and sea!","formalities":"**UNITED STATES CITIZENS**\r\nPassport validity: Six months validity recommended, at least 3 months validity beyond your planned date of departure from the Schengen area.\r\nAt least two blank pages in the passport required for entry stamp. A Tourist visa not required for stays under 90 days.\r\n\r\n**EUROPEAN (SCHENGEN AREA) CITIZENS**\r\nEuropean citizens need no special requirements as Italy is part of the European Union and the Schengen Zone.\r\n\r\n**SOUTH AFRICAN CITIZENS**\r\nSouth African passport holders are required to obtain a Schengen visa in order to enter any European country in the Schengen Zone.\r\n\r\n**To apply for a Schengen visa in South Africa, you need to submit the following documents:**\r\n\r\n**1. Visa application form** – completely fulfilled with the required information. Try to avoid any mistakes, and give correct and honest information. After giving the information you are asked to, print the form twice, and sign both copies at the end.\r\n\r\n**2. A South African valid passport or another travel document.** No older than 10 years, with a validity of at least 3 more months beyond your planned date of leaving Europe.\r\n\r\n**3. Photo** – taken within the last three months. The photo must be taken according to the photography requirements as set by the Schengen countries.\r\n\r\n**4. Evidence of legal residence in South Africa** Such as a national ID card, or residence permit.\r\n\r\n**5. A cover letter.** In which you explain the reasons you wish to enter the Schengen Zone, the countries you are planning to visit and the amount of time you wish to spend in each and other details about your trip.\r\n\r\n**6. Round-trip Flight Itinerary**. A booked flight reservation from South Africa to the EU and back. If you will be taking any internal flights, you will have to include those tickets too.\r\n\r\n**7. Proof of Accommodation**. A document that shows where you will be staying while in Europe.\r\n\r\n**8. Means of Subsistence**. A document that proves you have enough money to financially support yourself during your stay in any of the Schengen countries.\r\n\r\n**9. Europe Travel Health Insurance.** A document that proves you have purchase travel health insurance that covers the whole territory of Schengen, in cases of medical emergencies as accidents and illnesses, as well as repatriation to South Africa in case of death, with a minimum coverage of €30.000.","health":"","additionalAdvices":"","contacts":"","criticalInformation":null,"importantInformation":null,"type":"locality","parent":"/locations/eu/it/veneto","children":[],"recommendedVaccines":[],"requiredVaccines":[],"thumbnail":{"url":"https://content.worldia.com/cache/filter/4b/aa/67d4f7359577815edcffd2408934.jpg","tags":["header","thumbnail"]},"header":{"url":"https://content.worldia.com/cache/filter/4b/aa/67d4f7359577815edcffd2408934.jpg","tags":["header","thumbnail"]},"images":[],"id":"/locations/eu/it/veneto/metropolitan-city-of-venice/venice/venice"},"included":{},"pending":false,"error":null},"/locations/sa/mx":{"data":{"name":"Mexico","monthByMonthRecommendations":{"Jan":"favorable","Feb":"favorable","Mar":"favorable","Apr":"favorable","May":"favorable","Jun":"neutral","Jul":"neutral","Aug":"neutral","Sep":"neutral","Oct":"neutral","Nov":"favorable","Dec":"favorable"},"powerSockets":[{"image":{"url":"https://content.worldia.com/cache/filter/61/41/9de4f7f44fc1653551675fa5fa1e.png","tags":[]},"name":null}],"voltage":110,"frequency":60,"currencyCodes":["Mexican Peso"],"internationalCallingCode":52,"timezone":"America/Mexico_City","staticMap":{"url":"https://content.worldia.com/cache/filter/maps/sa/mx/en.jpg","credits":"Google Maps","tags":[]},"coords":{"latitude":23.634501,"longitude":-102.552784},"code":"sa/mx","slug":"mexico-1","catchPhrase":"Myth and Mystique","description":"In Mexico, you will experience a land full of contrasts, a link between the Americas. Just Mexico City, the capital, is a universe of its own. During the Festival of the Dead at the beginning of November, you can't help but be amazed: between the shimmering decorations and the fiery mariachis, the party is crazy! Take in the civilizations by visiting the pre-Columbian, Mayan, Aztec or Zapotec archaeological sites. Keep your eyes open in cities with colonial architecture, such as Mexico City, Oaxaca or Puebla. Learn about the vestiges of the Revolution: the country's history is rich and is offered at every corner. Mexico is also arid deserts in the north, tropical rainforests in the south, snow-capped volcanoes in the center and grandiose canyons. And don't forget the beaches, and what beaches! Beaches on which one would stay a lifetime, like on the Yucatán peninsula.","bestTimeToGo":"There are two seasons in Mexico: *November to April*: dry season \r\n\r\n- May to October*: wet season with showers","formalities":"**Formalities for US Citizens**\r\nPASSPORT VALIDITY: Passport must be valid at time of entry\r\nBLANK PASSPORT PAGES: One page per stamp\r\n\r\nTOURIST VISA REQUIRED: Yes, if visiting for more than 180 days\r\n\r\n- You must have a round-trip airplane ticket or have a continuation to another destination.\r\n\r\n- It is now **mandatory** to purchase health insurance before departure. You will be asked for proof of this when boarding the flight and you may be denied access if you are unable to present a valid health insurance certificate for the duration of your stay. \r\n\r\n- Since April 1, 2021, all travelers will have to pay an exit tax for any departure from Cancun airport. The payment of this tax is to be made directly online\r\n-[TAX](https://www.visitax.gob.mx/sitio/\"). The amount is 224.00MXN (about 10 USD per person).","health":null,"additionalAdvices":null,"contacts":null,"criticalInformation":null,"importantInformation":null,"type":"country","parent":"/locations/sa","children":["/locations/sa/mx/lower-california","/locations/sa/mx/yucatan-and-its-surroundings","/locations/sa/mx/mexico-and-the-centre","/locations/sa/mx/chiapas","/locations/sa/mx/pacific-coast","/locations/sa/mx/nuevo-leon/monterrey"],"recommendedVaccines":[],"requiredVaccines":[],"thumbnail":{"url":"https://content.worldia.com/cache/filter/88/c3/bc0139cd8b50259dce894f83925a.png","tags":["header"]},"header":{"url":"https://content.worldia.com/cache/filter/88/c3/bc0139cd8b50259dce894f83925a.png","tags":["header"]},"images":[],"id":"/locations/sa/mx"},"included":{},"pending":false,"error":null},"/locations/sa/mx/yucatan-and-its-surroundings/quintana-roo/playa-del-carmen":{"data":{"name":"Playa del Carmen","monthByMonthRecommendations":{"Jan":"favorable","Feb":"favorable","Mar":"favorable","Apr":"favorable","May":"favorable","Jun":"neutral","Jul":"neutral","Aug":"neutral","Sep":"neutral","Oct":"neutral","Nov":"favorable","Dec":"favorable"},"powerSockets":[{"image":{"url":"https://content.worldia.com/cache/filter/61/41/9de4f7f44fc1653551675fa5fa1e.png","tags":[]},"name":null}],"voltage":110,"frequency":60,"currencyCodes":["Mexican Peso"],"internationalCallingCode":52,"timezone":"America/Mexico_City","staticMap":{"url":"https://content.worldia.com/cache/filter/maps/sa/mx/yucatan-and-its-surroundings/quintana-roo/playa-del-carmen/en.jpg","credits":"Google Maps","tags":[]},"coords":{"latitude":20.6295586,"longitude":-87.0738851},"code":"sa/mx/yucatan-and-its-surroundings/quintana-roo/playa-del-carmen","slug":"playa-del-carmen","catchPhrase":"-","description":"After a flight of several hours, you have landed in Cancun. No time to lose! You have already traveled the last few miles in a private shuttle or car to Playa del Carmen. Welcome to paradise! Playa del Carmen is a place for wandering along Fifth Avenue where stores and restaurants abound, making surprising discoveries and taking the time to absorb the city's culture while keeping an eye on the turquoise waters of the Caribbean. Beaches, diving sites and Mexican fiestas are waiting only for you!","bestTimeToGo":"There are two seasons in Mexico: *November to April*: dry season \r\n\r\n- May to October*: wet season with showers","formalities":"**Formalities for US Citizens**\r\nPASSPORT VALIDITY: Passport must be valid at time of entry\r\nBLANK PASSPORT PAGES: One page per stamp\r\n\r\nTOURIST VISA REQUIRED: Yes, if visiting for more than 180 days\r\n\r\n- You must have a round-trip airplane ticket or have a continuation to another destination.\r\n\r\n- It is now **mandatory** to purchase health insurance before departure. You will be asked for proof of this when boarding the flight and you may be denied access if you are unable to present a valid health insurance certificate for the duration of your stay. \r\n\r\n- Since April 1, 2021, all travelers will have to pay an exit tax for any departure from Cancun airport. The payment of this tax is to be made directly online\r\n-[TAX](https://www.visitax.gob.mx/sitio/\"). 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Don't be taken in by appearances: originally Tokyo was a small fishing village called Edo, which you will find it hard to believe when you arrive in this bustling administrative center of Japan where skyscrapers and high-tech stores rule the roost. However, you can expect to find small, well-hidden gems with their own very special atmosphere tucked away within this conurbation whose population is the biggest in the world!","bestTimeToGo":null,"formalities":null,"health":null,"additionalAdvices":null,"contacts":null,"criticalInformation":"Japan - - *For any departure less than 2 weeks from the reservation including guided activities and/or trains, please contact our team to confirm the feasibility of your file.*\r\n- If your project includes a JR pass, please check the duration of the pass selected (7, 14 or 21 days).\r\n- French-speaking guides are subject to availability. 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Stroll down streets lined with seigneurial residences and explore the former \"neighborhoods of pleasure.\" Visit the castle and the magnificent Kenrokuen Garden. But, most importantly, discover a unique artistic center with everything from silk kimonos to ceramics and experience famous shows and renowned traditional cuisine. Kanazawa, mostly visited by the Japanese, is a well-preserved cultural jewel.","bestTimeToGo":"","formalities":"","health":"","additionalAdvices":"","contacts":"","criticalInformation":"Japan - - *For any departure less than 2 weeks from the reservation including guided activities and/or trains, please contact our team to confirm the feasibility of your file.*\r\n- If your project includes a JR pass, please check the duration of the pass selected (7, 14 or 21 days).\r\n- French-speaking guides are subject to availability. 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